Refund Policy

easyLoade.com give customers 100% money back guarantee if the receiver not receive mobile recharge. When you sent recharge to mobile phone and he or she not received with in 15 minutes wait please directly send mail to customer support team or call us.

Before sending mail please note the below rules which is not refundable.

  1. You must send to correct number if you send to wrong person, we cannot refund
  2. Wrong number, lost number or not in use number will not be refunded so before sending credit please double check the receiver number
  3. Sent credit will not be refunded

Problem exist every where as we human are not complete so beside above case you feel that your receiver mobile not refilled please provide us the below information and our team will investigate the problem manually to see every possible aspect to solve your problem

  1. Number you sent credit
  2. Time and Date
  3. Amount
  4. Payments Method
  5. Sender Details(name,Address,phone)
  6. If any error message received

All above information will be provided to below contact details

e-mail: customer@easyloade.com (preferred method)

Phone: +33751180271
WhatsApp : +33751180271
Viber: +33751180271
Facebook page: easyLoade.com
Courier :
Customer Support
Mahipar Limited
128 Rue La Boetie
75008 Paris