Roshan (Telecom Development Company Afghanistan) is Afghanistan's leading total communications provider, covering all 34 provinces with over 6.5 million active subscribers and a deep commitment to the country’s reconstruction and development.
Roshan is a true Afghanistan success story, actively contributing to the country’s long-term development with more than $700 million invested in Afghanistan to date. We directly employ more than 900 people – 97% Afghan nationals and 19% female – and provide indirect employment to more than 35,000 people.
Roshan’s mission to advance Afghanistan’s growth is supported by our major shareholder the Aga Khan Fund for Economic Development (AKFED) – part of the Aga Khan Development Network (AKDN) – which promotes private initiatives and builds economically sound enterprises in the developing world.
Roshan is routinely recognized for our efforts to balance purpose and profit. Our executives have also received numerous national and international awards for their leadership.
Roshan was the first company in Afghanistan to be certified as a “B-Corp”, recognizing us as an ethical, responsible business that has had a sustainable, social impact in the country where we operate.
Roshan’s Customer Care, Technology and Sales departments were the first in Afghanistan to receive global ISO-9001:2008 quality management certifications.
Roshan has also been recognized as one of the “Top 50 Companies Changing the World” by renowned Fortune Magazine and leading business innovation publication, Fast Company ranked us as one of the “Top Ten Most Innovative Companies in Social Good.”
Roshan created the first goal-oriented call center, and introduced international standards of customer service in the country. Today, we provide services for more than 6 million customers with a response rate of 97%. Our motivated team is available 24 hours a day in three languages: Dari, Pashto and English to respond to customers.
With respect to all cultural traditions, Roshan’s female customers can talk to the women's call center. To register at the women's call center, call 333 on Saturdays from 6 am to 4 pm and select option 9.