Anti-Money Laundering Policy

This page explains that EasyLoad may apply identity, transaction and risk checks to help prevent unlawful use of supported services.

Accurate account information

Provide accurate information when a service asks for it. Do not use another person’s identity, payment method or account without authorization.

Verification

EasyLoad may request information or documentation when a verification step is required for a service. A transaction may remain unavailable when a required check cannot be completed. Use only the protected flow presented for that request.

Transaction review

Account and transaction information may be evaluated for unusual, inconsistent or prohibited activity. An affected action may be paused while available information is reviewed.

Records and disclosure

Records may be retained when needed to operate the service, address disputes, protect users or meet applicable obligations. Information may be disclosed when required by an applicable legal process. This page does not promise a fixed retention period.

Questions

For help with a verification request, contact . Never send documents, passwords, PINs or verification codes through an unrequested public channel.